Transmit SMS Support
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Knowledge base
General Information
Quick Start
2
Downloadable User Guide
Frequently Asked Questions
Account Management
3
How to transfer ownership of my account?
I forgot my password and/or login.
How can I email my invoice?
Announcements
1
Planned System Upgrade - Saturday, May 1st 2021 6 PM to 8 PM AEST
Platform Information
Message Delivery
4
Global SMS delivery list
SMS message length and character count
What does a message with a pending status mean?
Group Messaging Plugins
Policies
2
Anti-Spam Policy
Security Statement
Security
1
Removing Support for TLS 1.0 & 1.1
User Guide
Contacts
6
How to rename a contact list
How to upload contacts from a CSV file
Viewing and sorting contacts
List based auto replies
How to add a single recipient
View all 6
Send SMS
12
How to send an SMS campaign
How to receive replies to email
How to define a custom sender ID?
How to include emojis in your message
How to add an update contact details link to your message
View all 12
Activity
6
How to view the status of your messages
Viewing and sorting your SMS activity
How to view responses to your SMS messages
How to remove hard bounces from your contact list
How to export a report to a CSV file
View all 6
Quick SMS
5
How to setup and send a Quick SMS
How to schedule a Quick SMS reminder
Quick SMS favourites list. Sending to a selection of recipients.
How to save a contact to Quick SMS favourites
How to message Internationally with Quick SMS
Email SMS
4
How to set up Email SMS
How to use Email SMS
Use Email SMS to send to a list
Email SMS X-Header support
Virtual Mobile Numbers
2
How to add a dedicated Virtual Mobile Number (VMN) to your account
Virtual Mobile Number (VMN) options
Solutions
1
SMS Keyword Campaigns
Help Desk Software
by Freshdesk