Send SMS

How to send an SMS campaign
SELECT A LIST 1. Click the SEND SMS button. 2. Choose the destination list from the TO drop down menu. SENDER ID 1. Select DEFINE A NEW SENDER ID. ...
Tue, 20 Oct, 2020 at 11:22 AM
How to receive replies to email
REPLY OPTIONS 1. Select REPLY OPTIONS and select YES for FORWARD TO EMAIL and enter an email address and click on UPDATE.  NB: The email address will ...
Sat, 16 May, 2020 at 12:09 AM
How to define a custom sender ID?
SET SENDER ID AS BUSINESS NAME Note: replies cannot be received 1. Click on SEND SMS button 2. Select DEFINE A NEW SENDER ID from the drop down list ...
Sat, 16 May, 2020 at 12:25 AM
How to include emojis in your message
ADDING TO CAMPAIGNS 1. Click on SEND SMS section of your account  2. Click onto the "smiley" emoji to show/hide the emojis keyboard 3. Set ...
Sat, 16 May, 2020 at 12:34 AM
How to add an update contact details link to your message
1. Click on SEND SMS section of your account: 2. Set your cursor where you would like to insert the link and select Contact update form as shown below. ...
Sat, 16 May, 2020 at 12:38 AM
How to track a link added to your message
1. Click on SEND SMS section of your account. 2. Prepare your message and set your cursor where you would like to insert the URL, then click on Add a track...
Sat, 16 May, 2020 at 12:41 AM
How to reschedule a campaign
1. Click on the ACTIVITY section of your account   2. Click on the RESCHEDULE link from Actions column beside your campaign 3. Select new Date and Time...
Sat, 16 May, 2020 at 12:42 AM
How to send your campaign in segments
If you are sending a campaign to a large database and would like to ensure you do not get overwhelmed with the amount of customer enquiries following the ca...
Sat, 16 May, 2020 at 12:45 AM
How to save a message template
1. Click on the SEND SMS section of your account. 2. Enter your message. 3. Click on the SAVE button beside the Templates drop down list. 4. Enter templa...
Sat, 16 May, 2020 at 12:46 AM
How to setup enhanced reply automation
Enhanced automation options are only available with Dedicated Virtual Mobile Numbers. 1. Select your Dedicated Virtual Mobile Number from the drop down lis...
Sat, 16 May, 2020 at 12:50 AM